This Shipping Policy applies to all orders placed on https://catalin-bakelite.com (“the Site”).
By placing an order, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).
2. Delivery Time
Estimated delivery time is 5–10 business days after the order has been shipped.
Delivery times are estimates and may vary due to:
- Carrier delays
- Customs processing (if applicable)
- Weather conditions
- High demand periods
3. Shipping Costs
Free shipping for all orders
4. Shipping Locations
We ship to selected international destinations.
Availability may vary depending on location and carrier service.
5. Tracking Information
Where available, tracking details will be provided once the order is shipped.
Please allow up to 48 hours for tracking updates to appear.
6. Delays
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Incorrect or incomplete shipping information provided by the customer
If your order is significantly delayed, please contact us and we will do our best to assist.
7. Incorrect Shipping Information
Please ensure your shipping address is accurate.
We are not responsible for orders shipped to incorrectly provided addresses.
If an order is returned due to incorrect address details, reshipping costs may apply.
8. Contact Us
If you have any questions about shipping, please contact us.